Clarification Text for Consumers Contacted via WhatsApp

INFORMATION NOTICE ON THE PROCESSING OF PERSONAL DATA FOR REQUEST AND COMPLAINT COMMUNICATION MANAGEMENT PROCESSES VIA THE AI-SUPPORTED CHATBOT PLATFORM

https://www.vatanbilgisayar.live/ Your name, surname, phone number, data regarding the content of your request and complaint, and your customer transaction information obtained when you contact us through our Chatbot application on the website or mobile application, or via the WhatsApp application through our company phone numbers, may be processed by the data controller Leather Ready-to-Wear Marketing Industry and Trade Inc. (“Company”) to receive your request and complaint and provide you with information, to address you, to follow up on efforts to improve business processes, and due to its evidentiary nature in legal disputes. The legal basis for this processing is the legitimate interest of the data controller.

Your data may be transferred to our business partners and suppliers for the same purposes, for the purpose stated above. Your data will also be shared with authorized institutions and organizations in the event that the need arises to provide information to authorized institutions and organizations.

AI support is used in our Chatbot application, and it is aimed to help you access the product or service you are looking for more easily and functionally.

Within the scope of Article 11 of the KVKK, which regulates the rights of the data subject, you may submit your requests regarding your personal data in writing by delivering them by hand to our mailing address written below or via registered mail with return receipt, or by using the email address you previously notified to our company and which is registered in our system, in a manner that allows your identity to be verified kvkk@vatanbilgisayar.live If you send it to the email address, our company will finalize the request free of charge as soon as possible and no later than thirty days, depending on the nature of the request.

DERIMOD LEATHER READY-TO-WEAR MARKETING INDUSTRY AND TRADE INC. (DATA CONTROLLER)

ADDRESS: Gürsel Neighborhood, İmrahor Street, Premier Campus Office Block No:29/A, independent section no. 219, Kağıthane/ISTANBUL

PHONE: 0850 288 4 288

MERSIS: 293000831300010